General
Installation
- What kind of junction box and what wiring do I need in order to install my new smart fan or Bluetooth wall switch?
- Will my existing switch or dimmer switch work with my smart fan?
- Can I pair additional remotes or wall controls to my fan to create a three way setup?
- Can I remove the receiver module from my smart fan and wire the fan directly?
- Can I purchase a longer downrod for my fan?
- Why does my fan not spin properly when there are no blades installed?
Smart Features
- Why am I unable to control my fan from outside of my home wireless network, or via a smart home control service.?
- Can multiple users share control of the same fan?
- How do I hide my Smart Fan's wi-fi network broadcast?
- What is Adaptive Learning (Beta)?
- What are the features and benefits of the Modern Forms app?
- How do I add my fan to the Modern Forms app?
Wall/Remote FAQ's
- How do I pair my remote or wall control to my Smart Fan?
- What is the range of my remote or wall control unit?
- How many fans can I control from the same remote or wall control?
- I have multiple fans paired to the same controller but they are in different settings. How do I get them to sync to the same setting?
- How do I remove or disconnect a Remote or Wall Control from my Smart Fan?
- How do I change the rotation direction of my fan?
App FAQ's
- Why can't I control my fan with the app?
- How do I update my Smart Fan Firmware?
- How do I reset my fan's network settings?
- Why can't I find my wi-fi network in the list of available networks during app setup?
- Why does the app work in my home, but not when I'm away?
- I've upgraded my router or I've changed my router settings. How do I update the wi-fi network my fan is connected to?
Integrations
- Where can I find Control4 Drivers?
- How do I get my Modern Forms Smart Fan to work with my Ecobee thermostat?
- How do I control my Modern Forms Smart Fan with Amazon Alexa?
- Alexa isn't discovering my Modern Forms Fans. What do I do?
- How do I control my Modern Forms Smart Fan with Google Assistant?
- I have multiple Modern Forms Smart Fans. Can I change which fan is paired to my Ecobee?